About the Role
We are looking for a highly organized and proactive Sales Coordinator to support our Business Development team. This role is responsible for managing leads, coordinating sales activities, preparing proposals, maintaining CRM records, following up with prospects, and ensuring smooth communication between clients and internal teams.
The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to manage multiple tasks simultaneously.
Key ResponsibilitiesSales Support
- Coordinate daily sales activities and assist the Business Development team.
- Manage incoming enquiries from website, email, LinkedIn, WhatsApp, and referrals.
- Qualify leads and assign them to the appropriate sales representative.
- Schedule meetings, presentations, and client demos.
- Prepare meeting agendas and record minutes when required.
CRM & Pipeline Management
- Maintain accurate customer information in the CRM.
- Track opportunities throughout the sales pipeline.
- Update lead status, follow-up dates, and communication history.
- Generate weekly and monthly sales reports.
Proposal & Documentation
- Prepare proposals, quotations, presentations, NDAs, and contracts.
- Coordinate with technical teams to gather estimates and project information.
- Ensure proposals are submitted on time.
- Maintain proposal templates and company credentials.
Client Communication
- Follow up with prospective clients regarding proposals and quotations.
- Coordinate project handover after successful sales closure.
- Respond promptly to customer enquiries.
- Build positive relationships with prospects and clients.
Administrative Support
- Organize sales documents and maintain digital records.
- Track proposal deadlines and renewal dates.
- Coordinate travel or meeting logistics when required.
- Assist in organizing exhibitions, networking events, and webinars.
Reporting
- Prepare weekly sales activity reports.
- Monitor conversion rates and follow-up performance.
- Support management with sales analytics and forecasting.
Required Skills
- Excellent verbal and written English communication.
- Strong organizational and time management skills.
- Ability to multitask and prioritize work.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Experience using CRM systems (HubSpot, Zoho, Salesforce, or similar).
- Good presentation and documentation skills.
- Basic understanding of sales processes.
- Positive attitude with strong interpersonal skills.
Preferred Qualifications
- Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
- 1–3 years of experience in sales coordination, customer support, or business development.
- Experience in IT services, software, web development, or digital marketing industries is preferred.
Nice to Have
- Experience working with international clients.
- Familiarity with LinkedIn Sales Navigator and Appolo.io
- Basic knowledge of digital marketing or web technologies.
- Experience preparing commercial proposals.
Key Performance Indicators (KPIs)
- Number of qualified leads processed.
- Proposal turnaround time.
- Follow-up completion rate.
- CRM data accuracy.
- Meeting scheduling efficiency.
- Sales team satisfaction.
- Customer response time.
What We Offer
- Competitive salary.
- Performance incentives.
- Career growth opportunities.
- Exposure to international clients.
- Friendly and collaborative work environment.
- Training and professional development.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: Hybrid remote in Calicut, Kerala (Kozhikode District)
