Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : PTC Windchill
Good to have skills : NA
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the overall efficiency of business processes, all while maintaining a focus on delivering high-quality support to users and stakeholders.
Roles & Responsibilities:
Develop and customize PTC Windchill modules based on business requirements.
Implement workflows, UI customizations, and Info*Engine tasks for system enhancements.
Collaborate with functional and technical teams to deliver high-quality solutions on time.
Troubleshoot and resolve application, performance, and integration issues effectively.
Participate in code reviews, unit testing, and documentation.
Knowledge of ESI, ODATA, REST, Interfaces, and Integrations is a plus.
Professional & Technical Skills:
- Strong knowledge of PTC Windchill customization and configuration.
- Proficient in Java, JSP, Windchill APIs (JCA, OOTB services) for custom development.
- Experience with Workflows, Lifecycle templates, and Access Control policies.
- Familiar with SQL/Oracle DB concepts, Info*Engine tasks, and basic integrations.
- Understanding of Agile methodology and version control tools (Git/SVN).
Additional Information:
- The candidate should have minimum 6 years of experience in PTC Windchill.
- A 15 years full time education is required.
- This position is based at our Bengaluru office.
