Job Description: Desk Receptionist – Dental Clinic
Position: Desk Receptionist
Location: Kolshet,Thane
Employment Type: Full-Time
Experience: 1+ years
Job Summary
We are looking for a friendly, organized, and professional Desk Receptionist to manage the front desk operations of our dental clinic. The candidate will be responsible for welcoming patients, managing appointments, handling calls, maintaining patient records, and ensuring a smooth and positive patient experience.
Key Responsibilities
- Greet and welcome patients in a polite and professional manner.
- Manage patient appointments, bookings, rescheduling, and cancellations.
- Handle incoming calls, messages, and patient inquiries.
- Maintain accurate patient records and appointment details.
- Coordinate with dentists and clinic staff to ensure smooth patient flow.
- Register new patients and collect necessary information and documents.
- Manage billing, payments, receipts, and basic cash handling.
- Follow up with patients regarding appointments and treatment schedules.
- Maintain the reception area and ensure a clean and welcoming environment.
- Handle basic administrative and documentation tasks.
- Maintain patient confidentiality and follow clinic policies and procedures.
Requirements
- Excellent communication and interpersonal skills.
- Pleasant personality with a professional and patient-friendly attitude.
- Good organizational and time-management skills.
- Basic computer knowledge and familiarity with MS Office or clinic management software.
- Ability to multitask and manage a busy reception desk.
- Prior experience in a dental clinic, hospital, healthcare, or front-office role will be an advantage.
- Freshers with good communication skills may also apply.
Key Skills
Front Desk Management | Patient Coordination | Appointment Scheduling | Communication Skills | Billing & Payments | Record Keeping | Customer Service | Basic Computer Skills
Day Off: Tuesday
Pay: ₹8,000.00 - ₹15,000.00 per month
Work Location: In person
