Saket World & Nature Vista are 2 big residential projects developed by Saket Group located in Kalyan East, Thane. The project features luxurious apartments and amenities.
We are looking for Customer Relationship Manager (CRM) for our real estate group.
Job Description:
- Act as the primary point of contact for customers after booking property.
- Build and maintain strong relationships with customers throughout the property purchase journey.
- Handle customer queries, requests, and complaints effectively.
- Ensure high levels of customer satisfaction and service quality.
Documentation & Compliance
- Verify customer booking documents and KYC records.
- Ensure all agreements, application forms, and legal documents are completed accurately.
- Coordinate with legal, finance, and sales teams for documentation requirements.
- Ensure compliance with RERA and company policies.
Very good understanding of Hindi, Marathi & English languages and strong communication skills required.
Minimum 3 years of domain experience.
Preferred Knowledge
- RERA Compliance
- Real Estate Sales Process
- Property Registration Procedures
- Possession and Handover Process
- Real Estate ERP/CRM Platforms
Benefits:
Work Location: In person
