Position: Sales Executive / BDM – Ocean Freight
Department: Sales & Business Development
Industry: Freight Forwarding / Logistics
Experience: 1–5 years in Freight Forwarding / Shipping / Logistics preferred
Location: Porur, Chennai
Job Responsibilities
- Generate new business opportunities for Ocean Freight – FCL & LCL services.
- Identify and develop potential importers, exporters, manufacturers, traders, and corporate customers.
- Generate leads through cold calling, email marketing, references, networking, LinkedIn, and market visits.
- Develop and maintain strong relationships with existing and potential customers.
- Understand customer shipping requirements and provide suitable freight solutions and competitive quotations.
- Coordinate with the pricing and operations teams to obtain ocean freight rates and service details.
- Prepare and submit freight quotations and commercial proposals to customers.
- Follow up regularly on quotations, leads, and pending business opportunities to achieve conversions.
- Negotiate freight rates and commercial terms with customers while maintaining company margins.
- Meet assigned sales targets, revenue targets, and shipment/volume targets.
- Maintain an updated sales pipeline, lead database, and CRM records.
- Track market trends, competitor rates, customer requirements, and new business opportunities.
- Coordinate with operations teams to ensure smooth execution of confirmed shipments.
- Maintain regular communication with customers regarding bookings, shipment status, and service requirements.
- Handle customer queries and resolve commercial or service-related issues promptly.
- Develop long-term business relationships and identify opportunities for repeat and additional business.
- Prepare and submit daily/weekly/monthly sales reports and MIS to management.
- Participate in customer meetings, business presentations, and industry networking events.
- Achieve individual and team sales objectives as assigned by management.
Skills Required
- Strong knowledge of Ocean Freight / Sea Freight – FCL & LCL.
- Understanding of Import & Export processes and Incoterms.
- Knowledge of major shipping routes, ports, and shipping lines is an advantage.
- Good understanding of freight rates and quotation preparation.
- Strong B2B sales and business development skills.
- Excellent communication, negotiation, and presentation skills.
- Strong lead generation and customer acquisition skills.
- Good follow-up and relationship management abilities.
- Target-oriented and result-driven approach.
- Good knowledge of MS Excel, MS Office, and CRM software.
- Ability to work independently and coordinate effectively with internal teams.
- Strong networking and market-development skills.
- Willingness to travel for customer visits and business development activities.
Key Performance Indicators (KPI)
- New customer acquisition
- Monthly sales/revenue achievement
- Ocean freight shipment volume
- Lead generation and conversion
- Number of customer meetings/visits
- Quotation-to-booking conversion ratio
- Customer retention and repeat business
- Gross profit/margin achievement
- Timely CRM and sales reporting
Job Types: Full-time, Permanent
Pay: From ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Life insurance
- Paid time off
- Provident Fund
Work Location: In person
