Communicate process updates to team.
Allocating downloaded bank reports to self/team and applying them to invoices paid by customer.
Reducing unapplied cash on day to day basis.
Achieving KPIs allocated as goals (productivity, quality, unapplied cash, acquisition CIT, C-sat, etc)
Work on moving customers from Check to EFT payout methodology for a better customer experience.
Assist in account reconciliation queries with Sales/Collections/Customer/Cash Management & other stakeholders. Provide assistance in internal and external audits & provide support on audit requests
Responsible for processing refund requests and making general ledger adjustments.
Conduct in-depth research and analyze overpayment in resolving unapplied cash.
Provides administrative support for accounting functions including areas of general ledger, accounts payable, accounts receivable, fixed assets, and inter-company transactions.
Take personal accountability & ownership in resolving issues/challenges for customers (internal & external)
Strong delivery skills on handling specific projects / customer accounts / acquisition accounts / etc.
Ability to come-up with reporting basis strong analytical skills showcasing trends.
Downloading daily deposits from bank system for posting.
