Customer Care Executive (Voice & Sales Process)
Location: Prestige Shantiniketan, Krishnarajapura, Bengaluru, Karnataka
Job Type: Full-time
Salary: ₹18,000 – ₹21,000 per month + Performance Incentives
Job Overview
Cogent E-Services Limited is hiring Customer Care Executives for its Voice & Sales Process. We are looking for enthusiastic and customer-focused candidates who are willing to build a career in the BPO industry. Freshers are welcome to apply.
Key Responsibilities
- Handle inbound and outbound customer calls.
- Assist customers with product and service-related queries.
- Explain products and services clearly to customers.
- Generate sales through customer interactions.
- Maintain accurate records of customer conversations.
- Deliver excellent customer service and meet performance targets.
Eligibility Criteria
- Qualification: 12th Pass or above.
- Experience: 0–3 years.
- Freshers are encouraged to apply.
- Good communication skills in English and Hindi.
- Basic computer knowledge.
- Positive attitude and willingness to learn.
Job Benefits
- Competitive salary package.
- Performance-based incentives.
- Professional training and onboarding.
- Career growth opportunities.
- Supportive work environment.
- Day Shift.
Preferred Candidates
Candidates with experience or interest in:
- Customer Support
- Voice Process
- BPO
- Telecalling
- Customer Service
- Sales
Work Location
Prestige Shantiniketan, Krishnarajapura, Bengaluru, Karnataka.
How to Apply
Interested candidates can apply through Indeed or share their updated resume on +917987690514
Pay: ₹18,000.00 - ₹21,000.00 per month
Benefits:
Application Question(s):
- Are you willing to work from the office in Bengaluru?
- Have you completed at least the 12th standard?
- Are you comfortable with a Voice & Sales Process role?
- Can you communicate in both English and Hindi?
Education:
- Higher Secondary(12th Pass) (Required)
Work Location: In person
