Job Summary We are seeking a Customer Support Executive to assist customers through voice, chat, and email support. The candidate will be responsible for resolving customer queries, providing accurate information, and ensuring a positive customer experience while maintaining professional communication. Key Responsibilities - Handle customer inquiries via phone, chat, and email. - Resolve customer issues and complaints in a timely manner. - Provide accurate information about products and services. - Maintain records of customer interactions and follow-ups. - Escalate complex issues to the concerned department when required. - Ensure high levels of customer satisfaction and service quality. - Meet productivity and performance targets set by the organization. Required Skills & Qualifications - Graduate or Undergraduate in any discipline. - Excellent verbal and written communication skills. - Strong problem-solving and customer-handling abilities. - Basic computer proficiency and typing skills. - Ability to work in a fast-paced environment. - Positive attitude and willingness to learn. - Freshers and experienced candidates are welcome to apply.
Job Type: Full-time
Pay: ₹19,000.00 - ₹21,000.00 per month
Work Location: In person
