Job highlights
- Coordinate with external training partners and institutes whenever specialized training programs are required.
- Bachelors Degree in Hotel Management,Hospitality Management,Human Resources,Business Administration,or a related field. Certification in Training,Learning Development,or Train-the-Trainer will be an added advantage.
Major Responsibilities
Assist in preparing and executing the annual Learning Development calendar aligned with business objectives.
Conduct induction and orientation programs for all new employees and ensure smooth onboarding.
Facilitate training programs on hospitality service standards, guest experience, grooming, communication skills, SOPs, and behavioral competencies.
Coordinate with Heads of Departments (HODs) to identify departmental training needs and develop customized learning solutions.
Maintain accurate training records, attendance, certifications, assessments, and monthly training reports.
Evaluate training effectiveness through feedback, assessments, observations, and performance improvements, and recommend corrective actions.
Ensure completion of all mandatory compliance training, including Fire Life Safety, Food Safety, Hygiene, POSH, Health Safety, and statutory requirements.
Support leadership development initiatives, cross-training, succession planning, employee engagement activities, and departmental trainers.
Monitor employee grooming standards, service etiquette, and adherence to brand standards through regular audits and coaching.
Coordinate with external training partners and institutes whenever specialized training programs are required.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
