1. Supplier Quality Management
- Supplier qualification, approval, and periodic re-evaluation
- EMS / PCB supplier audits (QMS, Process, ESD, IPC compliance)
- Monitoring supplier KPIs: PPM, NCRs, audit score, delivery quality
2. New Supplier & Part Development
- SQA ownership for new electronics suppliers and NPI parts
- Review & approval of PPAP, Control Plan, PFMEA, reliability plans
- Ensuring compliance to IPC, RoHS, REACH, customer standards
3. Non-Conformance & Escalation Handling
- Lead 8D / RCA for supplier quality issues
- Drive CAPA closure with suppliers and internal teams
- Coordination with Plant, R&D, SCM, IQC, and Suppliers
4. Field & Reliability Quality
- Analysis of field failures, warranty data, and customer complaints
- Supplier corrective action for latent and reliability-related defects
- Validation of corrective actions through testing and audits
5. Cost & Continuous Improvement
- Reduction of Cost of Poor Quality (COPQ)
- Supplier yield improvement and defect reduction initiatives
- Supplier capability development programs
Workload & Complexity Justification
- High supplier base (EMS, PCB, components):100+
- High technical complexity (PCBA, firmware interaction, ESD sensitivity)
- Frequent engineering changes and new product launches
- Electronics failures have high financial, safety, and reputational risk
