We are looking for a Sales Executive to join our team at Creditsea Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers Rs15000 to 20,000 and a dynamic environment with opportuinities for growth.
Key Resporsibilities:
- Handle customer calls in a professional and efficient manner
- Address customer queries, concerns, and complaints with a problem-solving approach
- Maintain accurate records of customer interactions and follow-ups
- Provide timely and relevant information to customers to resolve their issues
- Work collaboratively with other teams to escalate and resolve complex issues
- Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Diploma and 1 -6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. tandidates must be open to a 6 days working week during the Day shift.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
