Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Maintain customer records and update data in the system.
- Coordinate with internal departments for issue resolution.
- Prepare daily reports and MIS reports.
- Respond to customer emails and queries.
- Follow up with clients regarding pending information or services.
- Maintain proper documentation and office records.
- Ensure timely completion of assigned tasks.
- Support team operations and administrative activities.
Required Skills
- Good communication skills in English, Hindi, and local language.
- Basic computer knowledge (MS Excel, Word, Email handling).
- Ability to handle customer queries professionally.
- Good typing speed and data entry skills.
- Team handling and coordination ability preferred.
- Positive attitude and problem-solving skills.
Eligibility Criteria
- Fresher and experienced candidates can apply.
- Immediate joiners preferred.
- Comfortable working in shifts if required.
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
