Required Skills :
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Customer-focused mindset with a positive attitude.
- Problem-solving and conflict-resolution skills.
- Ability to collect, analyze, and act on customer feedback to improve service quality.
- Skilled in requesting and managing customer reviews across online platforms (such as Google Reviews and social media) while maintaining professional etiquette.
- Ability to handle customer complaints, feedback, and escalations with empathy and professionalism.
- Strong persuasion and follow-up skills to encourage customer engagement and positive reviews.
- Proficiency in MS Office and CRM software.
- Excellent organizational, multitasking, and time management skills.
- Ability to work effectively in a fast-paced, team-oriented environment.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
