Required Technical and Professional Expertise Minimum of 6-10 years of experience in network operations Should have experience in production network environment in CISCO, Juniper, Palo Alto PlatformExtensive experience in a network operation in Security, LAN, WAN as Wireless Must have hands on experience on Cisco, Juniper networking stack Must have hands on experience on Palo Alto firewall (3020/3050/M-100/5250), Strong Knowledge of Routing Protocols: BGP, MPLS, OSPF, VRRP, HSRP Knowledge of Switch functions, VLAN, HSRP, STP, VTP, VXLAN, VTEP,)Hands on experience in Palo Alto firewall management using Panaroma Must to have knowledge of Cisco Devices : Cisco 1900/2900/2800/3900, ASR routers Series Routers, cisco 6500/4500/3750 Nexus Series Switches 9300Must to have knowledge of Juniper Devices :MX5 T, Ex4200 , Ex 9208, Ex 3400, SRX 340/240, Ex 3300, Ex 4300/4600, SRX 340Good to have knowledge on Brocade ICX 7250/7750/7450 )Technical knowledge and practical experience of Security technologies and routing protocols, QoS & switching technology. Conversant in best practice appropriate to network and security Must have good communication, collaboration skills for team management, leadership connect Active participation in new technology evaluation, technical inputs for design discussions including support to cross functional teams, BoQ preparation, SoW preparation Good understanding of hardware and software performance and scaling limitations Good knowledge on monitoring tools for configuration management, optimization-e.g. Solarwinds, manage engine etc.Operation support Must ensure service uptime 99.99 for all critical services Identify single point of failures (device, service) and provide mitigation /remediation strategy Must possess advance troubleshooting skills for incident, problem management (RCA)Must possess advance configuration skills for Change management Active participation in S1P1 incidents to technically guide L2 team as well as discussion with TAC Work with OEM for best practices adoption Provide solution for optimization of routing/switching technologies Provide solution for optimization of security policy/access rules Monitor TAC requests and provide plan for upskilling to reduce TAC dependency Provide necessary technical inputs for Audit findings Provide technical support to L2 team for VA for assessment and remediation Provide technical inputs for Device hardening/security best practices Advance troubleshooting skills for Wireless management Maintain patch management of the devices in production Project support Participate in new project requirement discussion for design discussion Provide technical inputs for HLD/LLD phases Provide technical support to L2 team during implementation phase Certification-must to have CCNA, CCNP, Palo Alto, Good to have-Cloud (AWS/Azure)
