- Welcome and assist visitors, residents, clients, and guests in a professional and courteous manner.
- Handle incoming calls, emails, and inquiries efficiently and provide accurate information.
- Maintain visitor records, front desk registers, and daily administrative logs.
- Coordinate appointments, meetings, site visits, and client interactions.
- Provide basic information regarding company projects, services, and facilities.
- Coordinate with internal departments to ensure smooth communication and service delivery.
- Assist in client follow-ups and collect customer feedback.
- Ensure cleanliness, organization, and proper upkeep of the reception and common areas.
- Handle courier management, incoming and outgoing mail, and office communication.
- Manage day-to-day society operations and resident coordination activities.
- Address resident concerns, complaints, and service requests in a timely manner.
- Build and maintain positive relationships with residents, clients, vendors, and stakeholders.
- Coordinate with electrical, plumbing, lift maintenance, CCTV, security, housekeeping, pest control, gardening, water tanker, civil repair, painting, and STP maintenance vendors.
- Follow up with vendors to ensure timely completion of assigned work and quality service delivery.
- Monitor maintenance activities and report issues requiring immediate attention.
- Ensure prompt resolution of repairs and maintenance-related concerns.
- Maintain records of maintenance activities, vendor visits, and service requests.
- Conduct regular inspections of common areas and facilities to ensure proper upkeep.
- Supervise housekeeping, security, and support staff on a daily basis.
- Assign duties, monitor performance, and ensure discipline among support staff.
- Ensure smooth functioning of all facility management and operational activities.
- Maintain a high standard of customer service and resident satisfaction.
- Prepare reports, records, and documentation related to administration and facility operations.
- Assist management with administrative tasks and coordination activities as required.
- Ensure compliance with society rules, safety standards, and company policies.
- Perform any other duties assigned by management to support the smooth operation of the premises.
Pay: From ₹25,000.00 per month
Work Location: In person
