SKYLED is hiring | Customer Support Executive
Join our growing team in Kolkata as a Customer Support Executive and be a key part of delivering an excellent customer experience.
Position: Customer Support Executive
Employment Type: Full-Time
Location: Nabapally, Kasba, Kolkata
Salary: ₹10,000 – ₹12,000 per month
Experience: 1–3 years preferred
Department: Customer Support / Service
Key Responsibilities:
- Handle customer calls, emails, WhatsApp queries, and service complaints
- Track and close customer complaints within defined timelines
- Coordinate with technicians, service centres, dealers, and internal teams
- Follow up on pending cases and keep customers updated
- Maintain accurate customer and service records
- Handle escalations professionally
What We’re Looking For:
- Graduate in any discipline
- Excellent communication and interpersonal skills
- Good knowledge of MS Excel, Google Sheets, and email
- Strong follow-up and coordination skills
- Professional, polite, and customer-focused approach
Location: Nabapally, Kasba, Kolkata
Apply by sending your CV to: [email protected]
Subject: Application – Customer Support Executive | SKYLED
Pay: ₹10,000.00 - ₹12,000.00 per month
Work Location: In person
