Customer Support Executive – Insurance Process
Location: Gurgaon
Salary: Up to ₹25,000 CTC
About the Role
We are hiring Customer Support Executives for the Insurance Process. The role involves assisting customers with insurance-related queries, providing resolution support, and ensuring a seamless customer experience.
Key Responsibilities
- Handle customer queries related to insurance products and services
- Provide accurate information and timely resolutions to customers
- Maintain high customer satisfaction through effective communication
- Coordinate with internal teams for issue resolution
- Ensure compliance with company policies and process guidelines
- Maintain proper documentation of customer interactions
Eligibility Criteria
- Graduation is mandatory
- Minimum 6 months of experience in Insurance Process
- Strong verbal and written communication skills
- Good customer handling and problem-solving abilities
Required Skills
- B2 level communication skills
- Customer-centric approach
- Basic computer knowledge
- Ability to work in a fast-paced environment
Interview Process
- HR Round
- Versant Round
- Operations Round
Why Join Us?
- Opportunity to work with a leading fintech company
- Competitive salary package
- Career growth opportunities
- Professional work environment
How to Apply
Interested candidates can apply directly or share their resume with HR Saqib
- M - +91 8273680523
- Email: [email protected]
- Subject Line: Customer Support Executive – Insurance Process
Pay: Up to ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Experience:
- Customer Support Executive – Insurance Process : 1 year (Required)
Location:
- Gurugram, Haryana (Gurugram) (Required)
Work Location: In person
