In this role, you’ll be the first point of contact for our global users, helping them get the most out of Scoro. Whether it’s answering questions, troubleshooting issues, or guiding customers through product features, you’ll make sure every interaction is clear, friendly, and effective.
You’ll work closely with our Customer Success, Product, and Engineering teams, sharing customer insights and helping us continuously improve the user experience. Your work will have a direct impact on how thousands of professionals around the world experience Scoro.
If you have experience in B2B technical support, enjoy solving problems, and are excited to grow your career in an international SaaS scale-up, we’d love to hear from you.
This role is open to candidates based in Estonia or Latvia. Some flexibility is required to occasionally support customers in the Australia and New Zealand time zones.
Learn more about the Support team in this blog post featuring our hiring manager, Jaanika.