About Cent Health
Cent Health is a next-generation preventive health-tech platform focused on detecting serious diseases before symptoms appear. By combining advanced diagnostics, AI, and deep health data, Cent.ai helps individuals identify risks for conditions like cancer, heart disease, and stroke at an early stage.
Founded by the team behind Practo, Cent.ai is on a mission to shift healthcare from reactive to proactive and preventive care.
Contact and Operations Details
Office Location Address :-
Gurgaon - Sector 29 Market, near House of Diagnostics, Gurgaon
Work Schedule Detail
Job Description
Working Days
6 days working (1 rotational week off – not on weekends)
Shift 1
7:00 AM – 4:00 PM
Shift 2
2:00 PM - 11:00 PM
Type
Rotational shifts
JD — Customer Advisor
Role Summary
The Customer Advisor acts as the Single Point of Contact (SPOC) for customers at the
centre and is responsible for delivering a smooth and guided customer experience from
entry to exit.
Key Responsibilities
● Manage end-to-end customer experience at the centre
● Guide and support customers throughout their visit journey ● Handle customer queries, including technical questions
● Provide clear and accurate service/product information
● Coordinate with internal teams for customer needs
● Conduct post-visit follow-ups
● Resolve customer concerns and escalations promptly
● Maintain service quality and documentation standards
Candidate Profile
● 1–5 years of experience in Service or Hospitality roles
● Science background preferred
● Exceptional freshers with Biotech / Biology / Medical adjacent degrees can be considered
● Strong communication and customer handling skills
● English and Local Language proficiency is mandatory
Thanks & Regards
Akanksha Kurrey
7978974886
[email protected]
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
