For Company Details please visit https://viaterragear.com/
The Sales Executive is responsible for generating new business opportunities, maintaining relationships with existing customers and achieving sales targets. The role involves identifying and contacting potential customers, presenting products or services, negotiating terms, and closing deals. The Sales Executive will also be tasked with market research and ensuring customer satisfaction.
Key Responsibilities:
● Relationship Management : Build and maintain strong relationships with current and
prospective customers, addressing their needs and ensuring continued
business.
● Customer Interaction : Respond promptly to customer inquiries via phone, email, live
chat, and social media.Provide accurate information regarding products, services,
and policies.
● Customer Service : Address customer queries, complaints, and feedback in a timely
and professional manner.
● Problem Solving : Identify and assess customers’ needs to achieve
satisfaction.Troubleshoot and resolve product or service problems by clarifying the
customer’s complaint, determining the cause, and selecting the best solution.
● Documentation: Maintain detailed and accurate records of customer interactions,
transactions, and feedback. Prepare reports on customer interactions and issues.
● Product Knowledge : Stay updated on product knowledge and company offerings.
Provide product recommendations and information to customers.
● Collaboration : Work closely with other departments such as Marketing, and
Logistics to ensure customer satisfaction. Provide feedback to the team and suggest
improvements to enhance the customer experience.
Required Skills and Qualifications:
● MBA Freshers / Proven sales experience (1-3 years) in a relevant industry
● Excellent communication skills in English with a Pro active attitude.
● Strong customer focus with the ability to understand client needs.
● Ability to work independently and as part of a team.
● Goal-oriented with strong discipline and follow through
● Familiarity with CRM software and sales tracking tools.
● Familiarity with MS excel & Emails
● Bachelor’s degree in business, marketing, or a related field (preferred).
● Experience within retail industry or stores with Good Communication in English
Location: Gangapur Road , Jehan Circle Nashik.
Salary : 2.00 - 3.00 lacs
Working Hours: Sunday to Friday , 9.00 am to 6.00 pm, Saturday being weekly off.
Job Types: Full-time, Permanent from Office .
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Leave encashment
- Paid time off
- Provident Fund
Work Location: In person
