Job Responsibilities
- Handle customer inquiries and resolve issues via chat (and calls, if required) for international clients.
- Provide accurate information regarding products, services, and company policies.
- Deliver excellent customer service with professionalism and empathy.
- Effectively use CRM tools and internal systems.
- Maintain high-quality communication while working with global customers across different time zones.
Eligibility
- PUC (12th Pass)
- Diploma (3 Years)
- Undergraduate
- Graduate (Any Stream)
- BE / B.Tech
Experience
- Freshers are eligible.
- Candidates with a minimum of 1 year of relevant BPO experience are preferred for experienced roles.
Age Criteria
Benefits
- Free two-way cab facility
- Medical insurance for self and dependents
- 5-day work week
- 2 rotational weekly offs
- Rotational night shifts (no day shifts)
Pay: ₹275,000.00 - ₹325,000.00 per year
Benefits:
- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
