Role Overview — Receptionist & Admin
Position
Receptionist & Admin
Department
Administration
Reports To
Leadership / Management
Industry
Real Estate Development
Location
Jaipur, Rajasthan
Mandatory Qualification
Graduate — preferred
Preferred Qualification
Certification/coursework in office administration or MS Office — an added advantage
Experience
2–5 years in reception, admin, or front-office roles, with strong communication, MS Office, telephony handling, and a polite, client-facing manner.
Role Purpose
Responsible for managing the front desk and visitor experience, handling calls and courier operations, ensuring meeting room readiness, and providing office coordination and administrative support to keep day-to-day office operations running smoothly.
Key Responsibilities
- Manage the front desk and welcome visitors, ensuring a professional and positive experience.
- Handle incoming and outgoing calls, and route them to the appropriate person or department.
- Manage courier and mail handling — receiving, dispatching, and tracking.
- Ensure meeting rooms are ready, well-maintained, and available as per schedule.
- Coordinate day-to-day office administration and facility upkeep.
- Maintain administrative records, registers, and documentation.
- Monitor and manage office supplies and stationery inventory.
- Follow up with vendors for timely delivery of services and supplies.
- Support other departments with basic administrative and coordination tasks.
- Maintain a clean, organized, and presentable front office at all times.
Key Result Areas & Performance Indicators
KRA Area
KPI / Measure
Target
Wt.
Visitor & Front Desk Management
Visitor experience quality
Positive feedback, zero complaints
20%
Call & Communication Handling
Call handling accuracy and promptness
Zero missed/misdirected calls
15%
Courier & Mail Management
Timely receipt and dispatch
100% tracked, zero loss
15%
Meeting Room Readiness
Room readiness for scheduled meetings
Ready 100% of the time
15%
Admin Records & Documentation
Accuracy and upkeep of records
Up-to-date, error-free
15%
Supplies & Vendor Coordination
Stock availability and vendor follow-up
No stock-outs, timely delivery
10%
Office Support & Coordination
Responsiveness to office needs
Prompt, proactive support
10%
Competencies We Are Looking For
- Strong verbal and written communication skills.
- Pleasant, professional, and client-facing attitude.
- Proficiency in MS Office (Word, Excel, Outlook) and telephony systems.
- Well organized with strong attention to detail.
- Ability to multitask and coordinate across departments.
- Reliable, punctual, and process-oriented.
- Collaborative team player with a service-oriented mindset.
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
