Business Follow-up Associate

Dextrasys -
Tiruchchirappalli, Tamil Nadu

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Job details

Full-time
6 days ago

Qualifications

Basic math
English
Microsoft Office
AI
Communication skills

Full job description

Summary

Join Our Dynamic Team as a Business Follow-up Associate! Ready to make an impact? At Dextrasys, we’re looking for proactive individuals to help us maintain strong relationships with our customers and ensure seamless project execution. If you excel at communication, problem-solving, and driving projects forward, this is your chance to shine! Become a key player in our team and help us deliver excellence to our clients! Let’s do this together!

Key Responsibilities

Follow up with customers regarding ongoing projects.
Coordinate with customers for payments, renewals, and documentation.
Handle customer queries and help resolve issues.
Support project coordination and maintain timely communication.

Requirements

Ability to learn quickly and adapt to changing business and technology requirements.
Good basic Mathematics and written English skills. The ability to write professional emails is important. Freshers will receive guidance where required.
Familiarity with Microsoft Office is preferred. If you are not familiar, you should be willing to learn quickly.
Strong interest in using AI tools such as ChatGPT, Gemini, or Claude to improve productivity, research, writing, and daily work.
Good communication skills and the confidence to interact with customers and colleagues. Confidence is more important than fluency in English.
Good presence of mind, ability to take initiative, and execute tasks quickly. We value speed and ownership.
Ability to track your own tasks and provide regular updates to seniors.
Positive attitude, enthusiasm, and willingness to take responsibility.
Qualification: Any degree.

Why Join with us

Be part of a cutting-edge team dedicated to leading advancements in [industry/sector].
Opportunities for professional development and leadership roles within the IP domain.
Attractive benefits package, including health insurance, retirement plans, and more.

How to Apply

If you believe you are a good fit for this opportunity, please reply to this email with:

Your latest CV.
A short note explaining:
- Why you are interested in this role.
- How your skills and experience match the requirements.
- Why you believe you should be considered. explain if you are ok with each point mentioned.

About us

DexPatent is a leading provider of enterprise grade patent and IP services, dedicated to helping business and professional customers protect their innovations and secure their intellectual property rights. With a team of experienced patent scientists, registered patent agents, technical experts, and IP strategists, we offer a comprehensive range of services to support your IP needs throughout the entire innovation lifecycle. To learn more about DexPatent, visit https://dexpatent.com/about-us/

Job Information

Location

Trichy (Cantonment), Tamil Nadu

Candidates residing within approximately 15 km of Trichy Central Bus Stand will be preferred.

Work Mode

Full-time Work From Office

Internship

Freshers will undergo a 4-month internship, after which they may be considered for confirmation based on performance.

Industry

Knowledge, Business, and Technology Services

Qualification

Any degree.

Experience

2–3 years of relevant experience is desirable.

Freshers are also welcome with internship.

Working Hours

10:00 AM to 7:00 PM, Monday to Saturday.

Leadership Exposure

You will work closely with the MD/CEO and senior team members. Occasionally, additional support beyond regular working hours may be required when business demands it.

Reasonable Tenure

We are looking for candidates who are interested in building a long-term career with the company. Stability in role is important.

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