Operations Management: The cafe manager is responsible for overseeing the day-to-day operations of the cafe. This includes managing the staff, ensuring efficient workflow, and maintaining a clean and well-organized environment.
Staff Management: Hiring, training, scheduling, and supervising cafe staff members are essential responsibilities of a cafe manager. They need to ensure that the staff is properly trained, motivated, and working together effectively to provide excellent customer service.
Customer Service: The manager should set high standards for customer service and ensure that customers are satisfied with their experience. They may handle customer complaints or issues and work to resolve them promptly.
Inventory and Stock Control: The cafe manager is responsible for managing inventory levels, placing orders for supplies, and monitoring stock control. This includes ingredients, beverages, disposables, and other cafe-related items. They need to ensure that the cafe has sufficient stock while minimizing waste and controlling costs.
Financial Management: The manager will be responsible for monitoring expenses and revenue, and analysing financial reports. One should also identify areas for improvement and implement strategies to maximize profitability.
Health and Safety : The manager should maintain cleanliness and hygiene standards, implement proper food handling practices, and conduct regular safety inspections. They may also oversee staff training in these areas.
Equipment Maintenance: The manager is responsible for ensuring that all equipment, such as coffee machines, refrigerators, and ovens, are properly maintained and in good working condition. They may schedule regular maintenance, coordinate repairs, and manage relationships with equipment vendors.
Administrative Tasks: The manager may also handle administrative tasks such as record-keeping and reporting. They may be responsible for maintaining employee records, tracking sales and expenses, and preparing reports for the cafe's management.
Job Types: Full-time, Permanent
Pay: ₹24,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person