Customer Support Associate (In-Store)
Company: Soni Sapphire
Locations: Lajpat Nagar (Delhi), Gurugram, Chhatarpur (Delhi), Noida Sector 50
Job Summary
Soni Sapphire is looking for dynamic and customer-oriented Customer Support Associates to join our retail stores. This role involves direct face-to-face interaction with customers, ensuring a seamless and exceptional in-store experience while assisting them with product inquiries, services, and support.
Key Responsibilities
- Welcome and assist walk-in customers professionally.
- Understand customer needs and provide appropriate guidance and support.
- Handle customer queries, concerns, and feedback effectively.
- Explain product features, pricing, offers, and company services.
- Coordinate with store and sales teams to ensure customer satisfaction.
- Maintain a positive and engaging customer experience at all times.
- Support day-to-day store operations as required.
Eligibility
- Freshers and experienced candidates are welcome.
- Strong communication and interpersonal skills.
- Customer-centric attitude and professional demeanor.
- Basic computer knowledge preferred.
- Ability to work in a retail environment and interact confidently with customers.
What We Offer
- Competitive salary package.
- Performance-based incentives.
- Career growth opportunities.
- Supportive and professional work environment.
Open Positions At
Lajpat Nagar, Delhi
Gurugram
Chhatarpur, Delhi
Noida Sector 50
Apply Now
Contact: 9625032155
Email: [email protected]
Freshers are encouraged to apply. Immediate joiners preferred.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person