We are looking for a customer-focused and energetic Steward/Waiter to provide excellent dining service and ensure a memorable guest experience. The ideal candidate should be courteous, well-groomed, and capable of working efficiently in a fast-paced restaurant environment.
Key Responsibilities
- Welcome guests warmly and escort them to their tables.
- Present menus and explain food and beverage offerings.
- Take accurate customer orders and communicate them to the kitchen/POS.
- Serve food and beverages promptly and professionally.
- Ensure guests receive exceptional service throughout their dining experience.
- Address guest queries and resolve minor complaints politely, escalating issues when required.
- Maintain cleanliness and proper table setup before and after service.
- Clear tables and reset them according to restaurant standards.
- Follow hygiene, food safety, and sanitation guidelines at all times.
- Coordinate effectively with kitchen and service staff to ensure smooth operations.
- Promote menu items, daily specials, and suggestive selling to increase guest satisfaction and sales.
- Handle bills and payments accurately when assigned.
- Support opening and closing duties of the restaurant.
- Perform any other duties assigned by the Restaurant Manager or Shift In-Charge.
Required Skills
- Customer service-oriented with a positive attitude.
- Ability to work in a fast-paced environment.
- Team player with a willingness to learn.
- Basic knowledge of food and beverage service.
- Good grooming and professional appearance.
- Time management and multitasking abilities.
Qualifications
- Minimum 10th/12th Pass (Hospitality qualification preferred).
- Prior experience in a restaurant, café, QSR, or hotel is preferred.
- Freshers with a positive attitude are also encouraged to apply.
Working Conditions
- Rotational shifts, weekends, and public holidays as per business requirements.
- Ability to stand for extended periods and lift light items when required.
Preferred Attributes
- Friendly and courteous personality.
- Strong work ethic and reliability.
- Passion for hospitality and guest satisfaction.
- Punctual, disciplined, and eager to grow within the organization.
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Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits:
Work Location: In person
