Key Responsibilities
- Welcome guests in a friendly and professional manner.
- Perform guest check-in and check-out procedures.
- Handle room reservations, cancellations, and modifications.
- Answer phone calls, emails, and guest inquiries promptly.
- Maintain guest records and update hotel management systems.
- Process payments and issue invoices/receipts.
- Coordinate with housekeeping, maintenance, and other departments.
- Address guest complaints and resolve issues efficiently.
- Provide information about hotel services, local attractions, and transportation.
- Ensure the front desk and lobby remain clean and organized.
- Prepare daily reports and maintain accurate documentation.
Pay: ₹14,000.00 - ₹16,000.00 per month
Work Location: In person
