Cashier – Roles & Responsibilities
1. Billing Operations
- Accurately process customer purchases using POS (Point of Sale) systems.
- Generate invoices, bills, and receipts for all transactions.
- Verify product prices, discounts, and promotional offers before billing.
- Ensure error-free billing and resolve billing discrepancies promptly.
2. Cash & Payment Management
- Handle cash, UPI, debit cards, credit cards, gift vouchers, and other payment methods.
- Maintain proper cash float and ensure cash drawer accuracy throughout the shift.
- Perform daily cash reconciliation and submit reports to management.
- Identify and report any cash shortages or excess amounts.
3. Customer Service
- Welcome customers and provide a positive shopping experience.
- Assist customers with billing queries, returns, exchanges, and payment-related concerns.
- Inform customers about ongoing promotions, loyalty programs, and special offers.
- Handle customer complaints professionally and courteously.
4. Sales Support
- Promote special offers and encourage additional purchases when appropriate.
- Assist in achieving store sales targets through effective customer interaction.
- Coordinate with sales staff regarding pricing updates and product availability.
5. Inventory & Stock Support
- Monitor products at the billing counter and report low stock levels.
- Assist with stock counting and inventory audits when required.
- Verify barcode accuracy and report missing or incorrect product codes.
6. Record Keeping & Reporting
- Maintain accurate records of daily transactions.
- Prepare end-of-day sales summaries and reconciliation reports.
- Keep records of refunds, cancellations, and void transactions.
- Support internal and external audits by providing necessary documentation.
7. Hygiene & Store Maintenance
- Keep the billing counter clean, organized, and presentable.
- Ensure billing equipment such as POS machines, scanners, and printers are functioning properly.
- Follow food safety and hygiene standards applicable to the store.
8. Compliance & Security
- Adhere to company policies, SOPs, and financial controls.
- Safeguard cash, receipts, and sensitive customer information.
- Report suspicious transactions, fraud attempts, or operational issues immediately.
- Ensure compliance with GST and other applicable regulations.
Required Skills
- Knowledge of POS billing software.
- Basic accounting and cash-handling skills.
- Good communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Ability to work under pressure in a fast-paced retail environment.
- Basic knowledge of MS Excel and reporting.
Software & Technical Skills:
- Proficiency in UPTech ERP, Tally ERP, and GoFrugal POS/Billing Software.
- Ability to perform billing, sales entry, purchase entry, stock transfers, and inventory management.
- Experience in generating daily sales reports, cash reports, and reconciliation statements.
- Knowledge of GST billing, tax calculations, and accounting entries.
- Ability to handle POS machines, barcode scanners, and digital payment systems.
- Basic knowledge of MS Excel for preparing reports and maintaining records.
Preferred Candidate Profile:
- Upto 15 years of experience in FMCG, supermarket, or food retail billing operations.
- Strong understanding of cash handling, inventory control, and customer service.
- Ability to work independently and maintain accuracy in high-volume billing environments.
- Good communication skills in Tamil and basic English.
Contact Name: Amutha A
Contact No: 9042818851
Pay: ₹14,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Provident Fund
Work Location: In person
