Chat-Based Psychologist (Freelance)
Role Overview
We are seeking qualified and empathetic Psychologists to provide chat-based mental health support to clients through our platform. The ideal candidate should be comfortable engaging with clients through text-based conversations, delivering timely therapeutic support and maintaining high standards of documentation.
Key Responsibilities
- Provide professional mental health support and counseling through the Felicity platform's chat interface.
- Remain actively available on the platform during assigned availability periods to respond to client conversations in a timely manner.
- Build rapport with clients through empathetic, supportive and evidence-based communication.
- Assess client's concerns, emotional wellbeing and support needs through chat interactions.
- Guide clients toward appropriate coping strategies, emotional regulation techniques and wellness goals.
- Escalate high-risk cases or situations requiring additional clinical intervention to the Felicity clinical team as per established protocols.
- Maintain professional boundaries and uphold ethical standards in all client interactions.
- Keep availability status and platform responsiveness updated as required.
- Prepare detailed and accurate chat notes after completion of client interactions, documenting key concerns, interventions provided, risk indicators (if any) and recommended next steps.
- Ensure all documentation is completed within prescribed timelines and complies with organizational standards.
- Collaborate with the Felicity team whenever additional support, supervision or case discussion is required.
Requirements
- Master's degree in Psychology, Counseling Psychology, Clinical Psychology or a related field.
- Prior experience in counseling, psychotherapy or mental health support.
- Excellent written communication skills and ability to convey empathy effectively through text.
- Strong documentation and case note writing skills.
- Ability to manage multiple client conversations while maintaining quality of care.
- Familiarity with online counseling and digital mental health platforms is preferred.
- Commitment to confidentiality, ethical practice, and client wellbeing.
Job Type
Freelance / Contractual
Job Types: Freelance, Part-time
Contract length: 12 months
Pay: From ₹25,000.00 per month
Work Location: Remote
