- Supervise and lead the front desk team, providing guidance, training, and support
- Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries
- Ensure a welcoming and professional atmosphere for guests by maintaining a neat and organized front desk area
- Collaborate with housekeeping, maintenance, and other departments to address guest needs and concerns
- Handle guest inquiries, requests, and complaints in a timely and efficient manner
- Monitor and ensure accurate billing for guest reservations and services
- Assist in the recruitment, training, and development of front desk staff
- Conduct regular performance reviews for front desk team members
- Implement and enforce hotel policies and procedures to maintain a high standard of service
Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits:
- Flexible schedule
- Food provided
Work Location: In person