We are looking for a Customer Support Executive to provide excellent service to our customers by handling enquiries, resolving issues, and ensuring a smooth customer experience. The ideal candidate should possess strong communication skills, patience, and a customer-first attitude.
Roles & Responsibilities
- Handle inbound and outbound customer calls professionally.
- Answer customer enquiries and provide accurate information about the company's products and services.
- Resolve customer complaints and escalate complex issues to the concerned department when necessary.
- Maintain proper records of customer and assist customers with account-related queries, payments, and service requests.
- Maintain a positive and professional relationship with customers.
- Ensure a high level of customer satisfaction.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
