Location: Hyderabad/Bengaluru
Full/ Part-time: Full Time
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
Carrier is seeking a Power BI Developer to support the CCS business. This role is focused on building and maintaining Power BI data models, dashboards, and KPIs that enable data-driven decisions across service operations and financial performance.
The individual will support analytics development from requirements through delivery, working with business stakeholders to ensure dashboards are accurate, scalable, and aligned to CCS processes such as service agreements, work orders, and revenue tracking.
Develop and maintain Power BI datasets, data models, and dashboards for CCS reporting
Create and optimize DAX measures to support key service and financial KPIs
Translate business requirements into data models, calculations, and report visuals
Ensure proper fact/dimension modeling (star schema) for scalable reporting
Support KPIs such as renewal rates, PM completion, technician productivity, and revenue performance
Work with data from SAP, Salesforce, and service/work order systems
Validate data accuracy and troubleshoot issues across reports and source systems
Improve performance of reports through model optimization and efficient DAX
Support enhancements to existing dashboards and development of new reports
Partner with business and analytics teams to ensure consistent KPI definitions
Provide support to users on report usage and metric interpretation
Requirements
Bachelor’s degree required
3–5 years of experience in Power BI or BI development roles
Hands-on experience with Power BI (data modeling, DAX, report development)
Strong understanding of basic data modeling (fact/dimension tables)
Experience working with business data (ERP, CRM, or operational systems)
Ability to translate business questions into technical BI solutions
Strong attention to detail and data accuracy
Proficiency in Excel and PowerPoint
Preferred Qualifications
Familiarity with SAP, Salesforce, or service-related data
Experience supporting operations or service-based reporting
Exposure to Power Platform tools (Power Automate, Power Apps)
Understanding of KPI design and reporting best practices
Exposure to setting up Data Models for AI
We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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