1. Sales & Customer Service
- Engage with customers to understand their needs and preferences.
- Provide personalized product recommendations.
- Assist customers in making informed purchasing decisions.
- Achieve and exceed individual and store sales targets.
2. Product Knowledge
- Maintain thorough knowledge of the product range, including:
- New arrivals
- Ongoing promotions
- Current fashion trends
- Educate customers on product features, benefits, and care instructions.
3. Store Presentation
- Ensure the store remains clean, organized, and visually appealing.
- Assist with visual merchandising activities.
- Support display updates to enhance the customer shopping experience.
4. Inventory Management
- Assist in receiving and stocking merchandise.
- Ensure proper stock rotation and organization.
- Report inventory discrepancies and stock-related issues to the Store Manager.
5. Customer Relationship Management
- Build and maintain strong customer relationships.
- Encourage repeat purchases and customer loyalty.
- Handle customer queries, feedback, and complaints professionally and efficiently.
6. Administrative Responsibilities
- Process customer transactions accurately using the POS system.
- Maintain sales records and prepare reports as required.
- Complete other administrative tasks assigned by the management.
Qualifications & Skills
- High School Diploma or equivalent qualification.
- Prior experience in retail sales or a similar customer-facing role (apparel industry preferred).
- Strong communication and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- Ability to work effectively in a fast-paced environment.
- Capable of handling multiple tasks simultaneously.
- Basic understanding of inventory management and sales techniques.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
