Full Job Description – Tele Sales Associate
We are looking for an enthusiastic, persuasive, and customer-focused Tele Sales Associate to join our sales team. The ideal candidate should possess excellent communication and interpersonal skills, with the ability to connect with prospective clients, generate interest in our services, and convert leads into business opportunities. This role is ideal for individuals who enjoy interacting with people and are driven by achieving sales targets.
Key Responsibilities
- Contact prospective customers through outbound calls to introduce the company's products and services.
- Follow up on marketing-generated leads and customer enquiries.
- Identify customer needs and recommend suitable solutions.
- Generate qualified appointments and sales opportunities for the Business Development team.
- Explain product features, pricing, offers, and value propositions effectively.
- Maintain regular follow-ups with prospects to nurture leads and improve conversion rates.
- Update customer information, call outcomes, and sales activities in the CRM system.
- Achieve daily, weekly, and monthly calling and sales targets.
- Handle customer objections professionally and resolve basic queries.
- Coordinate with internal departments to ensure a smooth customer experience.
- Assist in customer retention and relationship-building initiatives.
- Prepare periodic reports on sales activities and pipeline status.
- Perform other sales and customer support responsibilities as assigned.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Commerce, or a related discipline.
- 1–3 years of experience in telesales, telemarketing, inside sales, customer support, or business development (Freshers with excellent communication skills may also apply).
- Strong verbal communication and persuasion skills.
- Customer-oriented mindset with a positive attitude.
- Ability to work in a target-driven environment.
- Good organizational and time-management skills.
- Basic computer proficiency, including Microsoft Office and CRM software.
Preferred Skills
- Telecalling and inside sales.
- Lead generation and qualification.
- Customer relationship management (CRM).
- Sales negotiation and objection handling.
- Appointment scheduling.
- Excellent listening and communication skills.
- Fluency in English; knowledge of Malayalam and Hindi is an added advantage.
- Ability to work independently and collaboratively within a sales team.
- Strong follow-up and closing skills.
What We Offer
- Opportunity to work with a growing consulting organization.
- Exposure to diverse industries and business solutions.
- Learning and career development opportunities.
- Collaborative and performance-driven work environment.
- Attractive incentives based on performance.
- Performance-based career growth.
Equal Opportunity
We are an equal opportunity employer and value diversity. All qualified applicants will receive consideration without regard to gender, race, religion, age, disability, or any other protected characteristic.
Pay: ₹20,000.00 – ₹30,000.00 per month
Work Location: In person
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
