URGENT HIRING | WALK-IN INTERVIEW TODAY
Position: Quality Assurance (QA) Lead – Chat Support
Location: panchkula
Experience needed 5+
We're looking for experienced QA professionals to join our team immediately!
Key Responsibilities:
Monitor and evaluate customer chat interactions.
Conduct quality audits and score agent performance.
Provide feedback and coaching to improve quality.
Identify process gaps and recommend improvements.
Conduct calibration sessions with Operations and Training teams.
Prepare quality reports and analyze performance trends.
Ensure compliance with client guidelines, SOPs, and quality benchmarks.
Walk-in Interview: Today
Share your updated resume: [email protected]
Immediate joiners are highly preferred!
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Pay: ₹400,000.00 - ₹700,000.00 per year
Work Location: In person
