Key Responsibilities-
- Manage the company's social media platforms and respond to customer inquiries.
- Handle enquiries received through phone calls, WhatsApp, Instagram DMs, and other communication channels.
- Share product catalogues with prospective customers and initiate the first level of client interaction.
- Maintain Excel sheets and update records accurately.
- Reply to emails professionally and on time.
- Coordinate product deliveries and book logistics services (Porter or similar platforms).
- Attend to walk-in customers and provide basic product information.
- Assist with daily administrative and office coordination activities.
Requirements-
- Graduate in any discipline.
- Good communication skills in English, Hindi, or Bengali.
- Basic knowledge of MS Excel, MS Word, and email handling.
- Familiarity with social media platforms such as Instagram and WhatsApp Business.
- Well-organized, customer-friendly, and able to multitask.
- Prior experience in administration, customer support, or marketing assistance will be preferred.
Pay: ₹15,000.00 - ₹20,000.00 per month
Application Question(s):
Work Location: In person
