We are looking for a proactive and technically skilled Technical Support & Product Engineer to provide technical assistance, troubleshoot customer issues, and support product applications. The ideal candidate should have a strong foundation in Electrical, Electronics, or IT, excellent analytical skills, and the ability to quickly learn new products and technologies while delivering exceptional customer support.
Key Responsibilities
- Provide prompt technical support and resolve customer queries.
- Troubleshoot and diagnose technical issues effectively.
- Assist customers with product installation, configuration, and operational guidance.
- Explain product features, specifications, and applications to customers.
- Coordinate with internal technical and service teams for timely issue resolution.
- Continuously enhance product knowledge and stay updated with new technologies.
Eligibility
- Bachelor's degree in B.Tech (Electrical, Electronics, ECE, or related discipline) or BCA.
- Freshers with a strong technical foundation or candidates with 0–2 years of relevant experience are encouraged to apply.
Required Skills
- Strong technical aptitude and analytical thinking.
- Knowledge of Electrical, Electronics, or IT systems.
- Excellent troubleshooting and problem-solving skills.
- Good verbal and written communication.
- Quick learner with a customer-centric approach.
- Ability to work independently and collaboratively.
Pay: From ₹25,000.00 per month
Benefits:
Work Location: In person
