We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks with some good experience in TPA billing, Direct insurances and all PSU's billing like CGHS, AYUSHMAN BHARAT etc.
Job Responsibilities:
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
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Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
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Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
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Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
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Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
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Ensures availability of treatment information by filing and retrieving patient records.
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To maintain our hospital software.
Qualifications / Skills:
- Multi-tasking
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Flexibility
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Telephone skills
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Time management
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Organization
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Attention to detail
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Scheduling
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Word processing
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Professionalism
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Quality focus
