About Us:
DHL Supply Chain India is a leading provider of integrated logistics solutions, specializing in warehousing, distribution, and supply chain management. With over 100+ facilities and 15,000+ employees nationwide, we excel in sectors like e-commerce, consumer goods, life sciences, and technology. Recognized as a Great Place to Work, we prioritize employee engagement and development. We are committed to a safe work environment, promoting Behavior Based Safety (BBS) practices, injury prevention, and compliance with safety regulations, ensuring that safety is everyone's responsibility. We embrace an equal opportunity workplace, fostering diversity and inclusion for all employees. Join us in shaping the future of logistics and discover limitless growth opportunities!
Key Responsibilities:
- Design and deploy ER/IR strategies in accordance with labour laws.
- Provide industrial relations support and expertise across the Supply Chain business.
- Manage contract labour and ensure legal compliance related to contract labour.
- Guide the regional HR head of local labour and union issues.
- Consult with various government authorities and legal counsel for compliance and advice.
- Ensure proactive ER support to minimize legal risks and union-related issues.
- Provide training in grievance handling and disciplinary procedures to line managers.
- Maintain knowledge of industry trends and employment legislation.
- Support business heads in handling disciplinary issues.
- Develop and implement employee engagement initiatives to enhance workplace culture.
- Analyse employee feedback and survey data to inform ER strategies.
- Collaborate with cross-functional teams to address employee concerns and enhance retention strategies.
- Lead negotiations with labour unions and represent the organization in collective bargaining processes.
- Monitor and report on key HR metrics related to employee relations and industrial relations.
Foster a culture of open communication and transparency within the organization
Experience: Minimum 10 years of relevant experience in an ER/IR environment, preferably managing IR for a large workforce.
Qualification: Any graduate.
Skills and Competencies:
- Excellent customer relationship and negotiation skills at all management levels.
- Strong understanding of labour laws and compliance.
- Ability to develop and implement effective strategies for manpower management.
- Proficient in English & Local language (written and spoken).
- Strong leadership and team management skills.
- Exceptional analytical and problem-solving abilities.
- Proven ability to manage conflict and facilitate resolution.
- Strong interpersonal skills with the ability to build relationships at all levels.
- Experience in change management and organizational development initiatives.
- Knowledge of diversity and inclusion best practices in the workplace.
