January 09, 2024
We are looking for a Dynamic, 1-3 Years experienced professional with Similar Industry experience.
Education – Any Graduate/Masters
Roles and Responsibilities:
Handling calls and delivering messages & Schedule Meeting Appointments
Cultivating solid relationships with clients through the provision of exceptional after-sales service.
Creating a positive onboarding experience for new clients.
Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
Identifying ways to overcome clients’ initial dislike of Company Services/Products.
Maintaining an accurate record of all existing and potential clients.
Responding to client inquiries in a timely and professional manner.
Training and providing overall guidance to client service employees.
Organizing training seminars to enable clients to fully utilize product features and benefits.
Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
Help maintain files to keep track of important documents, bills, and Invoices
Client Followups for Payments, manage supply inventory and perform data entry as required
Prepared daily / weekly reports for different departments as per their standard formats.
Job Type: Full-time
Salary: ₹12,000.00 – ₹18,000.00 per month
Schedule:
Day shift – Ability to commute/relocate by own vehicle.
Education:
Bachelor’s (Required)/Masters
Language: (Read/Write/Speak)
English (Required Read/Write/Speakt) & Hindi (Read/Write/Speak)
Requirements:
Bachelor’s degree in business administration or an industry-related field.
Proven experience working as a client servicing executive.
Proficiency in Microsoft Excel.
Working knowledge of Customer Relationship Management (CRM) software.
The ability to work efficiently under pressure.
Excellent organizational and time management skills.
Strong analytical and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Job Category: Client Servicing Executive
Job Type: Full Time
Job Location: Lucknow
