Job Summary:
The Sales Coordinator is responsible for supporting the sales team by coordinating sales activities, processing orders, maintaining customer records, preparing reports, and ensuring excellent customer service. This role helps improve sales efficiency and ensures timely order fulfillment.
Key Responsibilities:
- Coordinate and support daily sales operations.
- Process customer orders and ensure timely delivery.
- Prepare quotations, sales contracts, and invoices.
- Maintain customer databases and sales records.
- Communicate with customers regarding order status, product availability, and delivery schedules.
- Coordinate with production, logistics, and finance teams to ensure smooth order processing.
- Assist the sales team in preparing presentations, proposals, and marketing materials.
- Generate sales reports and analyze sales performance.
- Handle customer inquiries, complaints, and provide prompt resolutions.
- Schedule meetings, appointments, and follow-ups for the sales team.
- Monitor inventory levels and coordinate stock availability.
- Ensure compliance with company policies and sales procedures.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
- 1–3 years of experience in sales support or customer service (preferred).
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Experience with CRM software (e.g., Salesforce, Zoho, HubSpot) is an advantage.
- Strong organizational and multitasking skills.
Required Skills:
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Problem-solving and customer service skills.
- Time management and organizational abilities.
- Ability to work under pressure and meet deadlines.
- Teamwork and collaboration skills.
- Basic analytical and reporting skills.
Working Conditions:
- Typically office-based with standard business hours.
- May require occasional overtime during peak sales periods.
- Frequent interaction with customers, suppliers, and internal departments.
Candidates can share their cv on 9810966812
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
