JOB DESCRIPTIONAGM / DGM – SALESGurudev Motors – ŠKODA
Position: AGM / DGM – Sales
Department: Sales
Industry: Automobile Dealership – Passenger Cars
Location: Chennai
Job Summary
We are looking for an experienced and result-oriented AGM / DGM – Sales to lead and drive the overall sales operations of Gurudev Motors – ŠKODA. The candidate will be responsible for achieving sales targets, developing the sales team, improving customer experience, and maximizing dealership profitability.
Key Responsibilities
- Develop and execute strategic sales plans to achieve monthly, quarterly, and annual targets.
- Lead and manage the complete Sales team, including Sales Managers, Sales Consultants, CRM/CRE, Telecallers, and Evaluators.
- Monitor showroom, digital, referral, corporate, and other sales channels.
- Drive lead generation, lead conversion, booking, retail, and delivery performance.
- Track daily sales performance, enquiry pipeline, test drives, bookings, cancellations, and conversions.
- Ensure effective follow-up and maximum utilization of all leads.
- Analyze sales MIS, market trends, competition, and dealership performance.
- Develop strategies to improve market share and overall dealership sales volume.
- Ensure achievement of individual and team targets through regular reviews and performance monitoring.
- Coach, mentor, and motivate the sales team to improve productivity and conversion ratios.
- Plan and implement sales campaigns, customer events, exchange programs, and promotional activities.
- Build strong relationships with key customers, corporate clients, and business partners.
- Ensure excellent customer experience throughout the enquiry-to-delivery journey.
- Coordinate with Finance, Insurance, CRM, Service, and Marketing teams for smooth operations.
- Monitor competitor activities, pricing, schemes, offers, and market developments.
- Ensure proper implementation of ŠKODA brand standards, sales processes, and dealership guidelines.
- Control discounts and maintain healthy gross margins and dealership profitability.
- Review team manpower requirements, recruitment, training, and retention.
- Conduct regular performance reviews and take corrective actions wherever required.
- Prepare and present sales reports and performance analysis to the management.
Key Performance Indicators (KPIs)
- Monthly / Quarterly / Annual Retail Target Achievement
- Enquiry-to-Booking Conversion
- Booking-to-Retail Conversion
- Test Drive Conversion
- Lead Follow-up & Lead Closure
- Market Share Growth
- Gross Profit / Dealership Profitability
- Customer Satisfaction & Experience
- Sales Team Productivity
- Corporate & Institutional Sales
- Used Car / Exchange Performance
Candidate Profile
- Qualification: Any Graduate / MBA – Marketing or Sales preferred.
- Experience: 10+ years of relevant experience in Automobile Dealership Sales, with significant experience in a managerial / leadership role.
- Strong knowledge of passenger car retail sales and dealership operations.
- Proven track record of consistently achieving sales targets.
- Excellent leadership, communication, negotiation, and team-management skills.
- Strong analytical and decision-making abilities.
- Customer-focused with a strong business and result-oriented approach.
- Good knowledge of DMS, CRM, MS Excel, and sales MIS.
- Candidates with experience in ŠKODA / Volkswagen or other premium passenger car dealerships will be preferred.
Core Competencies
Leadership | Sales Strategy | Team Management | Business Development | Customer Relationship Management | Target Achievement | Market Analysis | Negotiation | Profitability Management | Performance Management
Reporting
Reports To: General Manager / Dealer Principal / Management
Preferred: Immediate Joiners / Candidates with strong automobile dealership sales leadership experience.
Contact VJ Balasubramanian - HR Manager -7299119988 ( Interested Candidates can call Directly)
Pay: ₹80,000.00 - ₹100,000.00 per month
Benefits:
Work Location: In person
