Job Summary
Career Vesta Private Limited is looking for a proactive CRM Executive to manage customer relationships, maintain customer records, and ensure timely follow-ups. The ideal candidate should have good communication skills, basic computer knowledge, and a customer-centric approach.
Key Responsibilities
- Manage and update customer information in the CRM system.
- Follow up with existing and potential customers.
- Respond to customer queries via phone, email, or chat.
- Maintain accurate customer records and interaction history.
- Coordinate with internal teams to ensure timely issue resolution.
- Prepare customer reports and follow-up status reports.
- Ensure high levels of customer satisfaction and retention.
- Maintain confidentiality of customer information.
Pay: ₹15,000.00 - ₹35,000.00 per month
Benefits:
- Internet reimbursement
- Provident Fund
- Work from home
Work Location: In person
