Job Purpose :
Job Purpose :
The Sr. Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end-user customers and partners. The Professional Services Consultant is presented to our Partners and End Users as the subject-matter expert in the configuration and customization of Tungsten Automation Corporation product
Key Responsibilities
-
Deliver Tungsten Automation Corporation solutions to customers based on requirements document
-
Provide technical leadership to the customer on the Tungsten Automation Corporation solution as configured to the customer’s requirements
-
Work closely with the project manager to keep projects on schedule and within budget
-
Function as the Tungsten Automation Corporation subject matter expert when onsite at the customer’s location
-
Work independently in developing a solution per the customer’s requirements
-
Document all customer-specific configurations
-
Install Tungsten Automation Corporation configuration in customer environments when not implementing cloud / SaaS solutions.
Qualifications :
-
Experience with Tungsten Automation Corporation products or equivalent products from both a functional and technical perspective
-
Bachelor’s Degree or equivalent in Computer Science, Information Systems or related specialization.
-
6+ years’ experience in the field or a related area preferred
-
Must have excellent communication skills, strong organizational abilities, and a high degree of attention to detail.
-
Consultative communications style, effective listener
-
Good presentation and organization skills
-
Ability to collect and document business requirements, technical requirements, and process flows
Skills and Knowledge Required :
-
Strong written communication, clear verbal communication and presentation skills to enable interactions with a global employee and customer base
-
Consultative communications style, effective listener
-
Work collaboratively with team members, understand team objectives and help team meet these objectives
-
Understand customer’s goals and objectives
-
Adhere to established work schedule and plans
-
Demonstrate attention to detail
-
Demonstrate strong listening skills, asking questions to clarify for understanding
-
The ability to develop and manage multiple projects and project teams simultaneously while remaining detail-oriented
-
Strong technical, analytical, and problem solving/troubleshooting skills
-
Understanding of software development, architecture, and customization
-
Familiarity with Enterprise Application Services
-
SQL Server-based skills; in areas such as MS SQL Server architecture, design, and tuning
-
Experience writing scripts using SQL, PL/SQL, and ASP.NET programming languages
-
Ability to understand the functional design and technical project requirements
-
Working knowledge of one of the following domains: AP, AR, Payroll, HR, etc. workflow, BPR and/or SAP
-
Escalate support issues with appropriate internal resources when necessary
-
Transfer/share technical knowledge to others team members
-
Accurately and professionally document all work
-
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio
-
Ability to work alternative shiftother and client hours when necessary
-
Ability to travel to customer project locations as needed
Desired characteristics in candidates
-
Effective communication skills for technical and non-technical audiences
-
Analytical and proven problem-solving skills
-
High Emotional IQ
-
Embraces challenges
-
Team-orientation rather than an individual contributor
Compensation and start dates
-
Hiring now for immediate start
-
Salary: Competitive base and bonus determined by level and experience
WonderBotz is an Equal Employment Opportunity employer.
FZTlprHxtG
