Role Summary
We are seeking a Network Operations Engineer to manage and support enterprise network infrastructure across multiple Bangalore locations. The role involves end-to-end network operations, incident management, vendor coordination, onsite support, and infrastructure maintenance to ensure high network availability and business continuity.
Key Responsibilities
- Provide L1/L2/L3 support for SD-WAN, LAN/WAN and Wireless Networks.
- Monitor, troubleshoot, and resolve network incidents, outages, and service disruptions within defined SLAs.
- Act as the primary point of contact for network support across Bangalore locations.
- Perform onsite network activities, including switch installation, cabling, patching, connectivity validation, and hardware maintenance.
- Coordinate with ISPs, vendors, and field engineers for WAN, Internet, fiber, and network-related issue resolution.
- Manage hardware lifecycle activities, including RMA processing, device replacements, and maintenance of EOL/EOS equipment.
- Support network deployments, upgrades, operational handovers, and infrastructure change activities.
- Assist with internal and external audits by maintaining network documentation, infrastructure records, and compliance requirements.
- Handle user requests related to network connectivity, switch port activation, and infrastructure expansion.
- Collaborate with OSS, Desktop Support, project teams, and business stakeholders to ensure seamless service delivery.
- Travel to multiple Bangalore sites as required to support operations and project activities.
Required Skills & Experience
- Strong knowledge of SD-WAN, Routing & Switching, LAN/WAN, Wireless Networks, and Network Troubleshooting.
- Experience in network operations, incident management, and vendor coordination.
- Hands-on expertise in physical network infrastructure, cabling, and connectivity management.
- Familiarity with ISP management, network monitoring tools, and service management processes.
- Good communication, stakeholder management, and problem-solving skills.
- Ability to work independently and manage multiple sites within the Bangalore region.
- 5+ Years in Network Operations, Network Infrastructure, or Enterprise Networking.
Scope
- Location: Bangalore (multiple sites)
- Coverage: Network Operations, Infrastructure Support, Incident Management, Vendor Coordination, Audit Support, and Maintenance
- Role Type: Individual Contributor (Remote and Onsite Operations)
This role offers an opportunity to take ownership of critical network infrastructure and ensure reliable connectivity across business locations.
Job Type: Full-time
Pay: ₹800,000.00 - ₹1,000,000.00 per year
Application Question(s):
- Are you currently working?
- How soon can you join? (in days)
- What was your last drawn salary? (in LPA)
- What is your expected salary? (in LPA)
- Are you comfortable to work from office 5 days in a week?
- Do you have prior experience working in end-to-end network operations?
- What's your Current Location?
Work Location: In person
