Key Requirements
- Strong verbal and written communication skills in German & English
- Mandatory B2-level German Language Certification (Goethe-Zertifikat, TELC, or
- equivalent)
- Prior experience in customer support, international process, or language-based roles
- preferred
- Ability to handle client communication professionally
- Comfortable working in rotational shifts if required
- Good interpersonal and problem-solving skills.
Responsibilities
- Manage customer interactions in German via calls, chat, or email
- Provide accurate resolutions and maintain high customer satisfaction
- Coordinate with internal teams for issue resolution
- Maintain quality standards and process compliance
- Eligibility : Min 6 month exp in BPO Sector
Pay: ₹1,000,000.00 per year
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Experience:
Language:
Work Location: Remote
