Customer Support Executive (Advanced Excel) – Telecom Industry
Location: Noida Sector 63
Job Type: Full-time
Industry: Telecom
Job Description
We are looking for a Customer Support Executive with excellent Microsoft Excel skills to join our team at Mishtel Services Pvt. Ltd. The ideal candidate should be comfortable handling customer queries while maintaining and analyzing data using advanced Excel functions.
Key Responsibilities
- Handle customer support through calls, emails, and chats.
- Prepare and maintain daily MIS reports.
- Analyze customer data using Microsoft Excel.
- Generate reports and dashboards for management.
- Coordinate with internal teams to resolve customer issues.
- Ensure timely and professional customer support.
Required Skills
- Strong knowledge of Microsoft Excel.
- Hands-on experience with:
- XLOOKUP
- VLOOKUP
- UNIQUE
- SUMIF / SUMIFS
- IF Functions
- Pivot Tables
- Conditional Formatting
- Data Validation
- Good communication skills in English and Hindi.
- Basic computer knowledge and attention to detail.
Eligibility
- Freshers with excellent Excel skills are welcome to apply.
- Experienced candidates are also encouraged to apply.
- Graduate in any discipline.
Why Join Us?
Opportunity to work in the growing telecom industry.
Professional and collaborative work environment.
Career growth and learning opportunities.
Job Location: Noida Sector 63
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
