Job Title: Survey Executive
Job Type: Full-Time
Salary: ₹8,000 – ₹10,000 per month (based on experience, language proficiency, and communication skills)
Working Hours:
9:30 AM to 6:30 PM,
Weekly Off: Rotational Off
Job Summary
We are looking for Telecallers to conduct telephonic surveys and collect responses from participants. This is a remote role suitable for candidates with strong communication skills and fluency in at least one North-East regional language or Nepali. Candidates must have the necessary infrastructure to perform their responsibilities effectively.
Key Responsibilities
- Conduct outbound survey calls to respondents.
- Ask survey questions as per the provided script and guidelines.
- Accurately record and update survey responses.
- Maintain professionalism and courtesy during all interactions.
- Complete a minimum of 15 survey forms per day.
- Ensure data accuracy and confidentiality.
- Provide regular updates and reports to the Team Leader or Supervisor.
Eligibility Criteria
- Minimum qualification: 10th Pass or Graduate.
- Freshers and experienced candidates are welcome to apply.
- Good verbal communication skills.
- Basic computer knowledge is mandatory.
- Ability to work independently.
Language Requirement
Candidates must be fluent in at least one of the following languages:
- Nepali
- Manipuri (Meitei)
- Khasi
- Garo
- Mizo
- Bodo
- Kokborok
- Naga Languages (Ao, Angami, Sumi, Lotha, etc.)
- Lepcha
- Other North-East regional languages
Knowledge of Hindi and/or English will be an added advantage.
Requirements
- Personal Laptop or Desktop Computer
- Stable Broadband or Wi-Fi Internet Connection
- Wired Headset with Microphone
- Quiet and professional work environment
Preferred Experience
Experience in Telecalling, Customer Service, Survey Process, BPO, Call Centre, or Voice Process will be an advantage. Freshers with excellent communication skills are also encouraged to apply.
Required Skills
- Excellent verbal communication skills
- Active listening ability
- Customer interaction skills
- Data entry and documentation skills
- Attention to detail
- Ability to follow survey scripts and guidelines
- Target-oriented mindset
Preferred Candidate Profile
- Immediate joiners preferred.
- Comfortable handling outbound calls.
- Able to achieve daily survey completion targets.
Only candidates with the required language proficiency and proper setup should apply.
Pay: ₹8,000.00 - ₹10,000.00 per month
Benefits:
- Internet reimbursement
- Paid sick time
- Work from home
Work Location: Remote