Key Responsibilities
Accounts Coordination
Coordinate with the Accounts team for customer invoicing and billing processes.
Follow up on outstanding receivables and ensure timely payment collections.
Verify invoices, debit notes, credit notes, and supporting documents.
Assist in customer account reconciliation and resolve billing discrepancies.
Coordinate with vendors regarding invoices, payments, and documentation.
Maintain proper records of financial transactions and supporting documents.
Operations Coordination
Coordinate with the Operations and Warehouse teams for timely order processing and dispatch.
Ensure smooth coordination between Sales, Accounts, Logistics, and Customers.
Monitor order execution from receipt to delivery.
Track pending orders and proactively resolve operational issues.
Ensure all operational documents are complete and accurately maintained.
Documentation & Compliance
Maintain customer master data, vendor records, and operational documentation.
Ensure compliance with company SOPs and pharmaceutical distribution guidelines.
Support internal and external audits by providing required documentation.
Maintain proper filing of invoices, delivery challans, purchase orders, and payment records.
MIS & Reporting
Prepare daily operational reports and MIS.
Generate reports on pending invoices, collections, dispatches, and order status.
Maintain accurate Excel reports for management review.
Analyse operational data and highlight exceptions.
Customer & Vendor Coordination
Coordinate with customers regarding billing, payments, deliveries, and documentation.
Resolve customer queries related to invoices and order status.
Coordinate with transporters and logistics partners for delivery-related issues.
Ensure effective communication between internal departments and external stakeholders.
Process Improvement
Identify operational bottlenecks and recommend process improvements.
Support automation initiatives and ERP process enhancements.
Assist in implementing new operational procedures and best practices.
Required Skills
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
