Responsibilities:
- Develop, maintain, and execute comprehensive manual test plans, test scenarios, and test cases for complex eCommerce websites and applications, ensuring complete coverage of functional and non-functional requirements.
- Perform end-to-end eCommerce testing covering product search, product listing, filters, product details, pricing, inventory, shopping cart, wishlist, promotions, coupons, checkout, payments, order placement, order tracking, returns, refunds, and customer account management.
- Execute functional, regression, integration, system, smoke, sanity, exploratory, usability, and end-to-end testing across web, mobile web, and responsive platforms.
- Perform thorough testing of eCommerce payment gateways and third-party integrations, including credit/debit cards, wallets, BNPL, UPI, PayPal, Stripe, and other payment methods, validating successful, failed, declined, cancelled, and timeout transactions.
- Validate pricing, discounts, promotional offers, tax calculations, shipping charges, currency handling, inventory, product variants, and order totals across multiple business scenarios.
- Perform cross-browser and cross-device testing using Chrome, Firefox, Edge, Safari, and mobile browsers across desktop, tablet, Android, and iOS devices.
- Conduct ADA / Accessibility Compliance Testing against WCAG 2.1/2.2 standards, including keyboard navigation, screen-reader compatibility, focus management, color contrast, form accessibility, labels, ARIA attributes, and accessible error messages.
- Validate responsive UI/UX behavior across different screen resolutions, browsers, operating systems, and devices to ensure a consistent customer experience.
- Test user registration, login, logout, password reset, profile management, address management, guest checkout, and authenticated customer journeys.
- Perform comprehensive order lifecycle testing, including order creation, confirmation, fulfillment status, cancellation, partial cancellation, shipment, delivery, returns, exchanges, refunds, and notifications.
- Identify opportunities to improve manual QA processes, test coverage, reusable test scenarios, defect prevention, and overall testing efficiency in a fast-paced eCommerce environment.
- Ensure customer-facing features meet functional, accessibility, usability, reliability, and overall user-experience expectations, particularly during high-traffic events such as seasonal sales, promotions, and major eCommerce campaigns.
Required Experience & Skills:
- 4+ years of hands-on experience in Manual QA / Software Testing, with strong experience testing eCommerce websites and applications.
- Expert-level understanding of eCommerce business flows and customer journeys.
- Strong knowledge of STLC, SDLC, defect lifecycle, test methodologies, and QA best practices.
- Hands-on experience with Jira / Azure DevOps, TestRail / Zephyr / Xray, Postman, Swagger, SQL, Git, Chrome DevTools, and browser/device testing tools.
- Strong experience with cross-browser, cross-device, responsive, accessibility, API, database, payment, and third-party integration testing.
- Experience working in Agile/Scrum environments and collaborating with cross-functional engineering and product teams.
- Strong analytical, troubleshooting, documentation, communication, and defect-reporting skills.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,000.00 per month
Experience:
Work Location: Remote
